1. Before returning any goods you will need to contact your local branch and quote your order reference number and details of the item to be returned.  
  2. Any item returned should be unused and in its original condition, including packaging.  
  3. Once your return is received we will then arrange replacement or process a refund depending on requirements.  
  4. Please note that returns of unwanted (non-faulty) goods will incur a 20% handling charge that will be deducted from any credit raised.  

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